Registration of a credit note
The credit note is a document issued by a supplier to reverse a wrong
entry either partially or completely, possibly due to a mistaken invoice
(totals or items).
The easiest way to generate a credit note for an
immediate invoice previously received is that of selecting the invoice in
question with a double click and then clicking on "Options" and
"Transform this document into a credit note".
For example, if some goods have been received with an
immediate invoice and subsequently part of them have been returned because
defective, the supplier needs to issue a credit note for the amount
corresponding to the goods being returned (less restocking fees if
Receiving a credit note may or may not change the
inventory. This depedns on whether or not the items have been already
removed from the inventory with the delivery receipt for the return of the
goods to the supplier.
Therefore, a check box exists in the credit
note: "Remove from the inventory".
Check this box only if no delivery receipt has been
issued to return the goods, or else the items will be removed from the
When the credit note is received, it is important to check that the
invoice to which it refers is received as well, not just entered.
Subsequently, enter all the required information as described above.
the credit note description has all the information previously entered in
the invoice to be reversed, it needs to be imported from the archives and
checked for exactness and if necessary changed to ensure it matches the
If instead the description is generic or present in part
only, it makes more sense to copy them from the document being received.
In both cases the totals of the document received by the supplier and the
credit note recorded must be the same.
At the end of this task,
LibertyCommerce will ask about the payment; this will need to be recorded
only if it has already happened.